GrowthLine Software
Support
Support is available for GrowthLine Software app setup, billing questions, workflow issues, and troubleshooting.
How to contact support
Email [email protected] for GrowthLine Software product support.
When requesting help, include your shop domain, the app name, the page or workflow you were using, relevant job IDs, scan IDs, backup IDs, file names, timestamps, and a concise description of what happened.
Sensitive data
Do not email API keys, tokens, passwords, full catalogue exports, customer data, payment data, or private credentials unless GrowthLine Software specifically requests a limited sample through an approved support path.
If a sample file is needed, support will ask for the smallest useful excerpt and explain what to include.